protected document

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Moderator: Coursenligne

protected document

Postby chipw » 26 Oct 2017, 14:31

Why am I getting a message that says "Protected document" for some, but not all, of my images, when logged in as a student? When I am working on the pages as the teacher/admin the pages display fine. I don't know what to do about this problem, hopefully somebody from Chamilo will actually respond to a message in these forums (it appears they don't bother with this forum).
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Re: protected document

Postby lguirao » 04 Nov 2017, 11:30

The "protected document" message appears when users can't access to a document or file, maybe the document is hidden or they have no permission to access it

Please, when you report an issue, give more information: Chamilo version, kind of file...
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Re: protected document

Postby chipw » 05 Nov 2017, 02:08

The protected document message only comes up when I view a page as student but am logged in as admin. When I log in as a student I do not get the message. And it seems to be intermittent, and also only on some images on a page, not all. It's just very strange.
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Re: protected document

Postby Coursenligne » 14 Dec 2017, 17:59

Is there a matter of size of image?
Are you exceeding the maximum course size?
Another idea, are you sure about the permissions granted on the specific images?
I wish you all the best
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