Server 500 Error

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Server 500 Error

Postby garyberends » 02 Mar 2018, 10:38

Hi guys...
I hope all find you well.

I periodically receive a white screen showing server 500 error.

Apache error log says:

[Fri Mar 02 12:10:47.037661 2018] [php7:error] [pid 1372:tid 1528] [client 41.162.91.61:3507] PHP Fatal error: Out of memory (allocated 2097152) (tried to allocate 35827712 bytes) in D:\\xampp\\htdocs\\main\\inc\\lib\\document.lib.php on line 415, referer: http://lms.kingsway.co.za:8080/main/document/showinframes.php?cidReq=EMSGRADE9&id_session=0&gidReq=0&gradebook=0&origin=&id=1483

can someone please give me some advice
garyberends
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Re: Server 500 Error

Postby Coursenligne » 21 Mar 2018, 17:58

Hi,
I'm not sure about the conditions in which you get such a message.
It could be (sorry without any further inputs it's only a guess) an error due to oversizing of your course.
As an example, this can happen when you try to use a 30 MB video, when you limited the max size of a document to 20 MB.
Again without the conditions and environments inputs, it is hard to guide you through a solution.
BTW sorry for the delay of answer !
Eric
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